Home
Terms of ServicePrivacy PolicyContent GuidelinesAcceptable Use Policy

Privacy Policy

Last updated: June 17, 2026

Template — not legal advice. This document is a starting point tailored to LacunaEngine. Have it reviewed by a qualified lawyer before you rely on it in production.

This policy explains what we collect, how we use it, and who we share it with.

What we collect

  • Account data — when you sign in with Google, we receive your basic profile (e.g. name, email, avatar).
  • Creator Content — the novels, characters, places, maps, prompts, and assets you create.
  • Usage & billing data — credits, generation jobs, plan/subscription status, and payment records (handled by Stripe).
  • Technical data — logs and basic device/browser information needed to operate the Service.

How we use it

  • To provide and operate the Service (authoring, generation, preview, publishing).
  • To process payments, credits, and subscriptions.
  • To enforce our Terms and Guidelines and to keep the Service safe.
  • To maintain, debug, and improve the Service.

Third parties / sub-processors

We share data with providers as needed to run the Service, including:

  • Anthropic (text generation), fal.ai / Google (image & media generation) — your prompts and related content are sent to produce results.
  • Stripe (payments).
  • Google (sign-in).
  • Hosting / storage / CDN providers for your assets.

These providers process data under their own terms and privacy policies.

Retention

We keep your data while your account is active and as needed to operate the Service or meet legal obligations. You can request deletion of your account and associated content.

Your choices

  • Access, correct, or delete your data by contacting us.
  • Stop using the Service and request account deletion at any time.

Children

The Service is not directed to anyone under 18, and we do not knowingly collect their data.

Changes & contact

We may update this policy; material changes are reflected by the "Last updated" date. Questions or requests: [email protected] (replace with your real contact).

We use analytics (Google Analytics, Mixpanel) to understand how creators use LacunaEngine and improve it. Session recordings mask everything you type. See our Privacy Policy.